Shipping Policy

At Velora Scents, we're committed to getting your order to you as quickly and reliably as possible. Please review our shipping policy below for details on processing times, rates, and delivery estimates.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or processed on weekends or holidays.

If we experience a high volume of orders, processing may be delayed by a few days. If there will be any significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

We offer standard shipping across the USA. Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to circumstances beyond our control (e.g., weather, carrier delays, customs).

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor your delivery status.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us:

Email: support@velorascents.shop

Phone: +44 7401 405441

Address: 51 Timbers Way Sparkbrook Birmingham, B11 1ST United Kingdom